Expert Programming, Troubleshooting & Maintenance for Maximum Uptime — Welding · Painting · Material Handling · Assembly & More
End-to-end onsite robot services designed to keep your production line running at peak efficiency.
Expert robot programming at your facility — from new cell commissioning to complex path refinement, all without disrupting production.
Rapid fault diagnosis and resolution to minimise costly unplanned downtime. Our engineers arrive prepared for first-visit fix rates.
Scheduled maintenance programs that extend robot service life, prevent failures, and keep warranties valid.
Unlock hidden capacity by fine-tuning robot motion, payloads, and program logic for measurable OEE improvements.
Design and integration of robot safety systems compliant with AS/ISO 10218 and TS 15066 for collaborative deployments.
Seamless integration of robot cells with PLCs, SCADA, MES, and Industry 4.0 data infrastructure.
Every hour of unplanned downtime costs tens of thousands. Our rapid-response engineers are dispatched within hours — arriving with pre-loaded diagnostic tools, common spare parts, and expertise to resolve the vast majority of faults on the first visit.
We hold active service agreements with Fanuc, KUKA and ABB so your robot's warranty stays intact while we work on it.
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Our engineers are certified across the industry's leading robot brands. Whether you run a single KUKA arc-welder or a mixed Fanuc–ABB–Yaskawa line, we speak the language of every controller.
A structured, proven approach from initial assessment to ongoing support — ensuring every robot cell performs at its best.
We begin with a thorough assessment of your robot cell — reviewing fault history, cycle times, safety systems, and integration points.
We define the scope, timeline, resource requirements, and success criteria — with full transparency on costs and expected outcomes.
Our certified engineers execute the work on-site — programming, troubleshooting, maintenance, or integration — with minimal production disruption.
Every deliverable is validated against agreed criteria — cycle times, weld quality, safety compliance — with full documentation and operator training.
Our engineers are certified across all major industrial robot brands — your equipment, our expertise.
As a major sector for our operations, we provide specialised robotic integration designed for the rigorous, high-volume demands of automotive manufacturing — from BIW through to final assembly and inspection. Our engineers hold active service agreements with leading OEMs and have operated across Tier-1 supplier plants throughout Australia.
Real challenges. Real solutions. Real results.
Challenge: Intermittent weld quality issues causing rejects. Solution: Onsite engineer identified corrupted mastering routine and recalibrated all 6 axes with force monitoring validation.
Result: Zero weld defects within 4 hours of onsite arrival.
Challenge: Palletizing cell running 20% below target. Solution: Motion profile optimisation, payload recalibration, and conveyor tracking synchronisation.
Result: 28% throughput increase without hardware changes.
Challenge: Non-compliant robot cell safety systems. Solution: Full safety redesign with area scanners, safety PLC, and ISO 10218 validation.
Result: Full compliance achieved with zero production downtime during upgrade.
"Prime's team had our Fanuc welding cell back online within four hours of the call. Their onsite programmer identified a corrupted mastering routine that had been causing intermittent rejects for months. Outstanding knowledge, zero fuss."— Plant Manager, Tier-1 Automotive Supplier
Our robotics engineers have experience across manufacturing's most demanding environments.
Our engineers are certified across all major industrial robot brands including ABB, KUKA, FANUC, Yaskawa/Motoman, Nachi, Kawasaki, Staubli, Universal Robots, Omron, Epson, Denso, and Comau. We also support collaborative robots (cobots) and delta/SCARA configurations.
We offer same-day onsite response for metro and regional areas, with remote troubleshooting available immediately. Our 24/7 support line ensures you can reach an engineer whenever you need us — 365 days a year.
All our workmanship comes with a 90-day warranty. If any issue arises related to our work within that period, we'll return to resolve it at no additional cost. We stand behind the quality of our engineering.
Yes. We offer scheduled maintenance programs tailored to your robot fleet, OEM service intervals, and production schedule. Contracts include priority response, discounted rates, and comprehensive maintenance documentation to keep warranties valid.
Absolutely. We specialise in robot safety system design and integration compliant with AS/ISO 10218 and TS 15066. Our services include risk assessment, safety-rated PLC setup, guarding design, area scanner integration, and full safety validation documentation.
Yes. Every project includes operator training and knowledge transfer. We provide both theory and hands-on training covering robot operation, basic troubleshooting, safety procedures, and program modification — ensuring your team is confident and self-sufficient.
Get a free, no-obligation consultation with one of our certified robot engineers.
No lock-in contracts · Fixed-price quotes · 90-day workmanship warranty